How It Works


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How It Works | Transcription Solution

 

 
 

How it works - Medsoft Online Dictation


Send Us Your Dictations

We offer two, convenient ways that you can send us your dictations.


Digital Voice Recorders

You can dictate on any digital voice recorder of your choice. The recording process is very similar to that of analog cassettes. Once the dictation is recorded, you transfer the files to your computer using software that arrives with the recorder. Then, simply log into our website and we will pick the files up automatically using a one-button auto upload feature.
 

Toll-Free Dial In Dictation

We will give your practice your own ID and password for dictation. You will have the ability to rewind, forward and pause while dictating. Any file can be marked urgent at any point of time during or after the dictation. The system allows you to dictate from any type of phone, be it LAN line, VOIP, cordless or cellular phone. In addition, we offer a fully customized dial pad as per individual dictator settings. We guarantee that you will never encounter busy signals. The toll free numbers are fully redundant and fail-safe.
 

Receiving Your Transcripts

Just as easy. Simply log into our website and download them from your secure account on our computer network.

 

 Medsoft Standard Customizable keypad for easy remembrance as per phone number system:

1 - Stop - Pauses any function including record.
2 - Record - Starts the recording process.
3 - Rewind and Play - Rewinds to beginning of the file and play.
4 - FF - Moves forward through file until another key is pressed.
5 - Save and Continue - Saves current job and begins the next job.
      Recommended between patient files   for full HIPAA compliance.
6 - Priority - Toggles priority or standard file urgency.
7 - FF to end - Moves to the end of the file.
8 - Rewind to Beginning - Goes to the beginning of the file.
9 - Rewind - Rewind until another key is selected.
0 - Play - Allows user to hear the file.
* - Cancel - Cancels and erases the current job.
# - Save and Hang Up - Saves current job and ends your Dial-In Session.

Other secretarial services offered

Patient Scheduling -
Inbound calling service -
Appointment confirmation and re-scheduling service -
Patient authorization and verification -
Medical Billing and Claim Processing

 
 

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